Whatever you do, don't send this notebook or any Toshiba notebook to their repair depot. My function keys failed to work out of the box. After spending months intermittently trying to fix them via Toshiba phone support and their web site, I sent it into their repair depot with the assurance that it would take 7-10 days to repair. That was two months ago. I talked with a "customer relations" representative today who told me that my only option was to wait however long it took for the repair - if it took forever, well so be it. So what's the difference between this kind of confiscation and theft? It that's an acceptable level of customer support, then buy Toshiba. If not consider another brand.Get more detail about Toshiba Satellite A355-S6940 16.0-Inch Laptop.
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